connect happily1-800-4-ASTOUND | astound.netUSER’S GUIDEUser’s GuideConcord, Martinez, Pleasant Hill, Walnut Creek
10Wiring DiagramsThe diagrams on the following pages will help you understand the various ways in which you can connect a DCT to your television and o
11Wiring DiagramsConnecting Explorer model(s) 2000-3000 or 2100-3100 to a Stereo TVConnecting Explorer model(s) 2000-3000 or 2100-3100 to a Stereo TV
12Wiring DiagramsScientific Atlanta Explorer model 32501. Message indicator—indicates a message is waiting when blinking or illuminated2. IR Sensor—
13Diagram 1. DHCT Model 3250HD Connected to an HDTV Using Component Video CablesScientific Atlanta Explorer 3250Diagram 2. DHCT Model 3250HD Connected
14Wiring DiagramsScientific Atlanta Explorer 83001. Power—Turns set-top on or off2. Video and Audio Input (Not active)3. List—Displays the list of
15Wiring DiagramsDiagram 1. Connecting your DVR to your TV and VCR WARNING:Electric shock hazard! Unplug all electronic devices before con
16Wiring DiagramsDiagram 2. Connecting your DVR to your Stereo TV and Stereo VCR WARNING:Electric shock hazard! Unplug all electronic devi
17Wiring DiagramsScientific Atlanta Explorer 80001. Power—Turns set-top on or off2. Message Indicator—Indicates a message is waiting when blinking o
18Wiring DiagramsScientific Atlanta Explorer 8000 or 8300 HD/DVRDiagram 2. Connecting the 8000 or 8300 HD-DVR using DVI ConnectionDiagram 1. Connect
19Digital Cable TroubleshootingIf you subscribe to Digital Cable you can connect any number of television sets in your home for service, but you will
2Welcome ... 3Using Your Rem
20High Definition Television Troubleshooting• If you do not have a picture on your HDTV, turn off all equipment and check your connections. Some conne
21Digital Video Recorder TroubleshootingDVR Operation SafetyA DVR requires plenty of open space for ventilation. It is preferable to have at least 2”
22High Speed InternetThis guide will help you become acquainted with Astound’s internet service and provide step-by-step instructions on how to instal
23High Speed InternetMost cable modems other than the Motorola Surfboard indicate online status with a single cable light. If the cable light is flash
24High Speed InternetConfiguring Your ComputerOnce the cable modem is online and connected to your computer, it is necessary to set up your computer t
25High Speed InternetConfiguring Windows Vista• Click the “Start” button and select “Control Panel”.• Double-click “Network and Sharing Center”.• N
26High Speed InternetConfiguring Windows 2000• Click the “Start” button and select “Control Panel”.• Double-click the “Network and Dial-Up Connectio
27High Speed InternetConfiguring Mac OS 8.5 – 9.2• Click on the Apple menu, move the mouse over “Control Panel”, and select “TCP/IP”• On the TCP/IP
28High Speed InternetAstound EmailWhile you can use any email provider you choose with Astound High Speed Internet, up to ten astound.net or myastound
29High Speed InternetHigh Speed Internet TroubleshootingIf you are unable to connect to the internet, first check your cable modem to see if it is onl
3Thank you for choosing Astound. Astound is your premier local provider of cable television, high speed internet, and phone services. No matter which
30Home PhoneAstound Phone works just like other home phone services you may be used to, though it does require some equipment that you may not be fami
31Operation SafetyConnecting the Telephony Modem (MTA) to your existing telephone wiring should be performed by a professional installer. Failure to d
32Home Phone911/E911 Emergency InformationIf you attempt to install or use the Astound equipment or VoIP services at another location, the VoIP servic
33Home PhoneSetting Up Your Voice Mailbox• To set up your voice mailbox for the first time you must dial (*9) or your telephone number from your Home
34Home PhoneVoice Mail Features• Incoming calls will be forwarded to voicemail after 24 seconds /4 rings by default. You can change this setting at My
35Home PhoneCalling Features The following features are included with Unlimited Phone or can be added to our other phone plans for an additional month
36Home Phone• Selective Call Forwarding (*63) – Forward calls from a list of up to 12 people to another phone line. All other calls will ring through
37Home Phone• Three Way Calling – Bridge together two lines in addition to your own so that three separate individuals can speak on a single call. 1.
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4Using Your Remote ControlNote: Your remote may vary from the one shown here; however, the basic functions should remain the same. To see detailed di
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5Programming Your Remote ControlFor additional settings and information, please visit astound.net.Auto Search MethodYour cable remote may be used to c
6Coaxial cable, or “coax,” is the standard cable line that is installed in your home. If you have basic or digital cable, this may be the only kind of
7Cable TelevisionAstound’s cable services include basic cable, digital cable, high definition television and digital video recording. Astound also off
8Cable TelevisionTV On DemandIf TV On Demand is available in your area, it automatically comes with your digital cable receiver. Simply tune to Channe
9Cable TelevisionDigital Video RecorderAstound’s Digital Video Recorder (DVR) allows you to record and playback your favorite shows and movies with th
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